To make our Customers satisfied with DiagProg4 device we are constantly developing our technical support services.
For now, we are providing possibility for our Specialists to connect with your PC. This will allow him to perform real-time remote access and technical support.
If you need any help with uploading new files / updates / or something else - you can request TeamViewer connection and let us to do it!
The only thing you have to do is download the TeamViewer software and provide the Technical Support team with the ID and Password from the TeamViewer window.
TeamViewer is secured by end-to-end 256-bit AES encryption, two-factor authentication, and other industry-grade security features. It's certified according to SOC2, HIPAA/HITECH, ISO/IEC 27001, and ISO 9001:2015, and comply with GDPR.